Digital Transformations in the Australian Water & Wastewater Sector, 2019-2022 –

Transformation in the Australian Water & Wastewater Sector, Forecast to
report has been added to’s

The increasing need for optimizing performance and efficiency, focus on
customer service improvements, billing revenue and accuracy, ensuring
sustainable water supply, emphasis on workplace safety, regulatory and
technological changes, and the need to reduce non-revenue water loss are
the key drivers of digital transformation in water and wastewater
sector. Large, urban utilities tend to show greater digital maturity and
a strong willingness and capacity to invest in digital transformation
than smaller, rural utilities.

The millennium drought in Australia between 1996 and 2010 led to severe
water scarcity across the country. Consequently, a large number of
cities made significant changes to their water supply networks including
the construction of desalination plants, large pipelines, and wastewater
recycling systems, which were extremely costly to implement.

The rise of social media and mobile content and the ability to connect
to a large number of people online have changed customer expectations in
terms of the services they are offered as well as how they are offered.
As a result, most water utilities are exploring digital interfaces to
raise customer service levels. Smart water meters boost a utility’s
ability to accurately and timely bill customers for the amount of water

The remote read capability allows for shorter intervals between billing
reads, creating a more continuous flow of capital and better business
planning in future revenue streams. Smart water meters also provide
utilities with a greater ability to proactively manage relationships
with customers and ensure smoother internal operations. These provide
customer protection, with the ability to identify and control leakage,
over-billing, and malfunctioning meters, which aids to plan for the
future bill amounts.


The scope of the addressable market for this study is the water and
wastewater utility sector (including council-run water and wastewater
operations). This excludes water and wastewater assets operated in-house
by commercial and industrial enterprises for their own use. Segments
included in the scope are hardware, software, on-site communications,
and services. The market is also analyzed by smart water meters
solutions and the rest of the intelligent water utility network.

Key Issues Addressed

  • What are the key growth drivers and restraints for digital
    transformation in the water and wastewater sector?
  • What is the size of the digital expenditure in the water and
    wastewater industry, and how is it growing year on year?
  • Which technology and service trends are likely to impact the
    opportunity moving forward?
  • Who are the leading solutions providers, and which competitive tools
    provide differentiation in this market?
  • What are the emerging opportunities for utilities and solutions
    providers moving forward?

Key Topics Covered

Executive Summary

  • Key Findings

Scope and Definitions

  • Scope and Definitions
  • Key Questions this Study will Answer

Drivers and Restraints to the Digital Transformation in the
Water and Wastewater Sector

  • Market Drivers
  • Drivers Explained
  • Market Restraints
  • Restraints Explained

Market Size, Segmentation and Growth

  • ICT Expenditure Forecast
  • ICT Expenditure by Segment
  • Revenue Forecast by Smart Water Meter Type
  • Smart Water Meter/AMI Market by Category
  • Intelligent Water Network Solutions Market by Category
  • Digital Services-Condition Monitoring

Technology Trends and Use Cases

  • IoT Application in Smart Water Grids
  • Smart Water Metering Market as an Iceberg
  • Case Studies
  • Smart Meter Projects
  • Intelligent Water Network Project

Competitive Landscape

  • Competitive Overview
  • Competitive Factors and Assessment
  • Industry Landscape

End-market Snapshot

  • Snapshot of Australian Water Utility Industry
  • Australian Resource Recovery Projects

Growth Opportunities and Companies to Action

  • Major Growth Opportunities
  • Strategic Imperatives for Success and Growth

The Last Word

  • 3 Big Predictions


  • List of Exhibits

For more information about this report visit

Laura Wood, Senior Press Manager
E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call
For GMT Office Hours Call +353-1-416-8900
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