ABBYY Launches Mobile Web Capture SDK to Revolutionize Customer Onboarding on Mobile Devices

The new-to-market SDK uses AI-enabled mobile tech to create a
seamless beginning to a customer journey.

MILPITAS, Calif.–(BUSINESS WIRE)–#AI–ABBYY, a global leader in Content IQ technologies and solutions, today
launched ABBYY Mobile Web Capture, a new SDK enabling developers to add
real-time image and data capture to their mobile web-based onboarding
scenarios. Suitable for iOS and Android, the SDK will help companies to
dramatically accelerate onboarding processes, decrease client dropout
rates caused by manual data entry, and create a better customer
experience.

Today mobile is the preferred channel of engagement for customers
seeking services, accounts, or applications. However, they are normally
hesitant to download a native application prior to becoming an official
customer. Therefore, the company’s website opened in a mobile Internet
browser becomes the main onboarding channel. Businesses are trying to
reduce the high dropout rates by removing existing barriers like
downloading an app and implementing technologies enabling self-service.
ABBYY’s new Mobile Web Capture meets both of these needs as it adds
mobile capture capabilities supporting the self-service experience to
the company’s web pages, without the extra step of downloading a mobile
app.

The engagement and experience expectations in the future will revolve
around immediacy and simplicity, according to Digital
Banking Report 2018
. The stakes are especially high in banking and
finance: Accenture
estimates
that 35% of revenues will be at risk by 2020 due to
disruption. Mobile Web Capture speeds up onboarding by allowing the
potential client to instantly take photos of documents needed for
account opening making sure the image is suitable for text recognition.
The new SDK uses a web browser on the mobile device to capture
high-quality images in real time helping to complete registration
processes. As soon as the user points the camera at a document, the
technology automatically captures the best possible quality image in the
live video stream eliminating the risk of errors and increasing the
accuracy of the captured data in the backend.

“With ABBYY Mobile Web Capture, we aim to help organizations to deliver
a smooth customer experience, boost profits, and differentiate on the
market throughout the whole customer journey. The new devkit closes the
gap in mobile onboarding for enterprises providing the same experience
as a native app, without the need to install one. With its
zero-footprint architecture and easy integration, Mobile Web Capture is
a perfect solution to reach the growing population of digital-first and
digital-only clients and secure your market share,” comments Bruce
Orcutt, Senior Vice President of Product Marketing at ABBYY.

The new devkit is based on ABBYY’s proprietary suite of AI-enabled
mobile technologies for instant and accurate data and image capture. The
JavaScript-based SDK automatically captures a high-quality image through
the web browser as soon as the user points the mobile device at a
document and ensures it is suitable for recognition. It also allows
optimizing the company’s development resources enabling mobile capture
to be included into the existing mobile web architecture.

Specifications and availability

The developer toolkit supports easy integration and offers code samples
and quick-start guides to help developers get started.

For more information on ABBYY Mobile Capture SDK or to request a trial,
please visit our website: https://www.abbyy.com/mobile-web-capture-sdk/

About ABBYY

ABBYY is a global leader in Content IQ technologies and solutions. ABBYY
offers a complete range of AI-based technologies and solutions
transforming business documents and content into business value. By
providing digital transformation solutions to financial services,
insurance, transportation, healthcare, and other industries, the company
helps organizations achieve the next wave of growth by understanding
customers and delivering responsive real-time intelligent systems. The
flexibility of ABBYY AI solutions enables customers to utilize a diverse
range of advanced technologies, platforms and solutions for
classification, text analytics, data and entity extraction, and data
validation via any communication channel and in any format. ABBYY
technologies are used and licensed by some of the largest international
enterprises and government organizations, as well as SMBs and
individuals. The company maintains offices in Australia, Cyprus, France,
Germany, Japan, Russia, Spain, Taiwan, the UK, Ukraine, and the United
States. For more information, please visit www.abbyy.com/company.

ABBYY and the ABBYY Logo are either registered trademarks or
trademarks of ABBYY Software Ltd. Other product names mentioned herein
may be trademarks and/or registered trademarks of their respective
owners and are hereby recognized.

Contacts

Catherine Matantseva
Global PR Executive
catherine_mat@abbyy.com